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(A) Patients' Rights and Responsibilities

Knowing your rights ad responsibilities as consumer is an important part of protecting yourself.
The following is a list of common consumer rights and responsibilities:

You have the right to Ask informed and appropriate questions Get a detailed invoice of product purchased Request a refund if product is defective Compare prices Verify the company is a legally operating company

It is your responsibility to Make sure you understand the answers to any questions before making a decision Make sure you get a detailed invoice of products Make appropriate action for a refund Following manufacturer's instructions Only purchase from a legally operating company

(B) Privacy Act

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practice about the way your information is collected and used. The type of information collected on our order page may include:

• Name
• Address
• Email address
• Phone number
• Credit/Debit Card information
• Insurance information
• Date of Birth

The way we use your information:

• We use the information you provide about yourself when placing an order to complete that order and confirm delivery. We do not share this information with outside parties.
• We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties.
• Your credit care information is encrypted and handled securely.
• We use return email addresses and phone numbers to answer the email and phone questions we receive. Such information is not used for any other purpose and are not shared with outside parties

(C) Return Policy/Complaints/Questions

Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the product we provide to diabetic patients. Tiniboy is proud to offer a flexible and risk-free order policy.

• Money back guarantee: If you are dissatisfied with your Tiniboy lancets for any reason, simply return them within 30 days and we will issue you a full refund.
• Fast shipping: Orders are usually shipped within 1 day via USPS. You’ll receive them in the mail within 2-3 days thereafter.
• Secure: We accept Visa, Mastercard, American Express, and Discover. Your credit card information is encrypted and handled securely.

Call: (909) 946-7316
Email: support@tiniboy.com
Mon-Thu: 9:00 AM - 6:00 PM
Fri: 9:00AM - 3:00PM